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Salesforce Certified Nonprofit Cloud Consultant Exam Sample Questions (Q123-Q128):

NEW QUESTION # 123
Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

A. Client Alert
B. Service Delivery
C. Case
D. Program

Answer: B,C

Explanation:
The PMM has two main objects - Programs and Services - and several objects that connect those objects together with contacts and household accounts

NEW QUESTION # 124
A nonprofit organization has a large number of duplicate contacts the consultant needs to clean up. What should the consultant recommend to handle duplicate clean up in bulk?

A. Salesforce Data Loader
B. NPSP Contact Merge
C. Salesforce Duplicate Management
D. Third party app from the AppExhange

Answer: B

NEW QUESTION # 125
The admin at a nonprofit wants to delegate authority to two specific users to process gift entries.
Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access?
Choose 3 answers

A. Grant create and edit access to all required objects and fields.
B. Grant access to BDI_BatchOvemde and BDI_DataImport Visualforce pages.
C. Grant create, edit and delete access to all required objects and fields.
D. Grant the View All Data permission.
E. Grant visibility to the Gift Entry tab.

Answer: B,C,E

Explanation:
To delegate authority to specific users for processing gift entries, the consultant should add the following permissions to a permission set:
Grant visibility to the Gift Entry tab:
This permission ensures that users can access the Gift Entry tab where they can process and manage gift entries.
Grant create, edit, and delete access to all required objects and fields:
Users need full CRUD (Create, Read, Update, Delete) access to objects and fields related to gift processing such as Donations, Payments, and any custom fields or objects involved in the gift entry process.
This level of access is essential for users to accurately record, update, and manage gift entries.
Grant access to BDI_BatchOverride and BDI_DataImport Visualforce pages:
These Visualforce pages are part of the Batch Data Import (BDI) functionality in NPSP, which is used for batch processing of gift entries.
Access to these pages allows users to override batch data and perform data imports necessary for processing gifts.
Reference:
Salesforce documentation on Gift Entry permissions: Gift Entry Permissions

NEW QUESTION # 126
A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too.
What should the consultant consider when setting up this process for the nonprofit?
Choose 2 answers

A. Existing Campaigns are matched by exact Name.
B. NPSP Data Import Dry Run will validate Campaign Member Status.
C. NPSP Data Import will automatically create the Campaign Member with the default Member Status.
D. Respect Duplicate Matching Rules' should be checked in NPSP Settings.

Answer: A,C

Explanation:
When setting up the process for importing lists of Contacts into Salesforce Campaigns using the NPSP Data Import tool, it is essential to consider how Campaign Members are created and matched.
Key Considerations:
Automatic Campaign Member Creation (A):
The NPSP Data Import tool will automatically create Campaign Member records for the imported Contacts with the default Member Status. This helps streamline the process of adding members to campaigns.
Exact Name Matching (D):
Existing Campaigns in Salesforce are matched by exact Name. This means that the names in the CSV files must match the names of the Campaigns in Salesforce exactly for the import process to associate Contacts with the correct Campaigns.
Steps to Set Up:
Prepare CSV Files:
Ensure that the Campaign names in the CSV files exactly match the names of the Campaigns in Salesforce.
Include all necessary fields to map Contacts to Campaign Members.
Configure NPSP Data Import:
Navigate to NPSP Settings -> Data Import.
Ensure the settings align with the import requirements, including handling duplicates and respecting duplicate matching rules if enabled.
Perform Dry Run:
Use the NPSP Data Import Dry Run feature to validate the import configuration and ensure that the Campaign Member Status and other settings are correctly applied.
Reference:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Import Data for Nonprofits

NEW QUESTION # 127
A system admin used NPSP Contact Merge and notices the number of household accounts has changed from
12,345 to 12,300 and is concerned that accounts have been lost.
What is the likely cause for the missing accounts?

A. The merge automatically deletes any empty Household Accounts without Contacts or Opportunities.
B. The merge converts Household Accounts to Household custom object records.
C. The merge automatically creates Household Accounts.
D. The merge combines Household Accounts with Contacts.

Answer: A

Explanation:
Explanation
https://powerofus.force.com/s/article/NPSP-Merging-Contacts

NEW QUESTION # 128
......

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